Refund Policy

Last updated: 14 November 2026

PulseDeck lifetime licenses are digital goods delivered immediately on key activation.

Own-site (Paddle) purchases

If you bought on our site via Paddle and have not activated a license key, contact us within 14 days at support@ethobeam.com for a refund request. After activation / substantial use, refunds are handled case-by-case for defective access we cannot repair.

Marketplace purchases

AppSumo and other marketplace deals follow that marketplace's refund rules. Open a ticket with them first; we will honor their decision on license revocation.

Chargebacks

Please contact support before filing a chargeback so we can resolve access issues quickly. Confirmed abuse may result in account closure.